Conclusion

I hope you have found these exercises beneficial. If so, send me an email. I appreciate hearing from the guests that visit my web site. You can contact me at robert@RobertPerrine.biz.

There are three topics that I do not have questions on:

• Service Desk - a fair topic
• Service Management or the Service Manager's role - a fair topic
• Security Management - technically out of bounds under version 2, but it can come sneak in through Availability

If you want to write a question and response on any of those topics, send it to me and I will evaluate posting it here on this web site.

I hope you enjoyed these exercises.

Thank you for the time you spent in this conversation.