Presentations on Classical ITIL
By Robert E. Perrine
This ebook contains a series of presentations regarding Version 2 of the Information Technology Infrastructure Library (ITIL) standard. It includes quizzes on ITIL, a synopsis of each topic and graphical images useful as memory aides.
Best practice, business alignment, information technology, ITIL, organizational management, project management.
Non-Fiction > Computers and Internet > Enterprise IT Management