ITIL Integration Exercises
By Robert E. Perrine
This ebook contains an ITIL case study and ten questions about the integration of the ITIL disciplines. These are the types of questions you see when responding to a Request for Proposal or when working as an ITIL consultant. Following each question there is a brief synopsis of how the author would respond to the question.
Best practice, business alignment, information technology, ITIL, organizational management, project management.
Non-Fiction > Computers and Internet > Enterprise IT Management