About Robert E. Perrine, PMP, ITIL-SM, MBB, CISA With a thirty-plus year career Robert has seen the world of IT from the inside as a programmer, database administrator, manager, IT Director, teacher, project manager and head of a PMO. Certified as an ITIL Service Master (ITIL-SM), a Project Management Professional (PMP), a Six Sigma Master Black Belt and a Certified Information Systems Auditor (CISA). Robert’s vision is succinctly expressed in the following diagram. The goal is to combine the role of visionary, strategist, change-agent and process-proponent while managing each initiative through metrics.

Education M.S. from Azusa Pacific University. M.A. from Azusa Pacific University. B.S. from California State University in Fresno.   Certification ITIL “Managers Certificate in IT Service Management” (ITIL-SM) from ITSMF. Project Management Professional (PMP) from Project Management International. Master Black Belt (MBB) from Six Sigma Online. Certified Information Systems Auditor (CISA) from ISACA.   Notable Accomplishments Included in the 1999 International Who’s Who of Professionals. Honored in the 1994 Who’s Who Among America’s Teachers.

Copyright Spring 2006, Irvine, California, USA, copyright by Robert E. Perrine. Offered as is, with no warranty regarding the accuracy or suitability of this material. Copyright reserved. Please, however free to copy and share this document with the following restrictions. 1. You may not charge for use or distribution of this material. 2. Your usage of this material is conditioned upon your compliance with the PMI Code of Ethics. 3. All distributions must be made with the intent to further the collected wisdom of humanity. 4. You may not remove my name or my copyright notices from these documents.   mailto:robert@RobertPerrine.biz http://robertperrine.biz